Long-term units and short-term rentals, in one system
Every AI decision logged with its reasoning Free for your first unit, no card

You run both.
Your software should too.

A dedicated team of 8 specialized AI agents work your portfolio 24/7 — diagnosing repairs, dispatching vendors, turning units between guests, and watching every lease.

Short-term tools don't do leases. Property software doesn't do calendars. TraxKey does both, which is why it knows a guest is in the unit when the AC fails.

Your whole portfolio, one timeline

Guest Lease Turn

Sample portfolio. Long-term leases and short-term bookings on the same grid, which is the part no other platform can show you.

What do you run?

Only TraxKey can tell you this

Three things no other platform knows

Not because they built it badly. Because each one needs two halves of your business in the same system, and every competitor only holds one.

"There's a guest in the unit right now."

A broken AC with someone inside is an emergency. The same AC in a unit empty for two weeks is a Tuesday job. TraxKey reads your booking calendar before it decides.

Needs the calendar + the maintenance engine. Short-term tools have no maintenance engine. Property software has no calendar.

"The flooring is 5 days late and that turn is due Friday."

A procurement tool knows the part is late. A property tool knows the turn is due. Only a system holding both knows the late part is why the unit won't be ready.

Needs what you ordered + turn deadlines. Nobody else tracks both.

"Your HVAC vendor got 40% slower since June."

A vendor degrading over months is invisible job to job and obvious in a trend. TraxKey keeps the history and tells you, unprompted, before it costs you a guest.

Needs months of your own job history, not an industry benchmark. It's your vendors, measured against themselves.

Who this is for

Be honest about what you run

We'd rather point you somewhere better than sell you the wrong tool. Here's where TraxKey actually wins, and where it doesn't.

Short-term only

You run Airbnbs, nothing long-term

TraxKey handles your calendars, turns, cleaners, and maintenance well. But Breezeway and Hostaway have been doing STR-only operations far longer and their turnover tooling is deeper than ours today.

Worth a look if maintenance is your weak spot. Otherwise, stay where you are.

Both · this is the one

You run long-term units and short-term rentals

Nobody else serves you. STR platforms have no leases or renewals. Property management software has no booking calendars. You're paying for two subscriptions and doing the joining by hand.

One system, one bill, and the AI can see both halves at once.

Long-term only

You manage rentals, no short-term

You get the maintenance coordinator, leases, renewals, inspections, and vendor scoring. What you won't get is trust accounting or rent collection, which we deliberately don't build.

If you need accounting today, AppFolio or Buildium is the right answer.

Competitor names are here because you're going to compare anyway, and we'd rather you did it with accurate information.

However you got here

Same software, different day

Portfolio size is not the interesting question. What matters is whether the work lands on you personally.

You own them yourself

A handful of units, no staff, and every call comes to your phone including at 11pm.

The point is not saving payroll. It's that a dripping tap gets handled while you're asleep.

You manage for other owners

Someone else's asset, your reputation. Every decision has to be explainable to the person who owns it.

Every AI decision is logged with its reasoning, so "why did you spend $600" always has an answer.

You have a small team

Two or three people covering coordination, turnovers and owner questions between them.

No per-seat charge. Adding someone to the team costs nothing, so nobody shares a login.

Everything in one place

Built for the whole job, not one slice of it

The dashboard

Same portfolio. Two very different days.

Flip between the long-term and short-term views. The metrics change because the jobs are genuinely different, that's the part a single-purpose tool can't do.

What we can actually prove

You can read every decision it made

We're new, so we're not going to quote you a customer count or an ROI number we haven't earned. Here's the thing we can show instead, and it's the thing most AI tools won't.

6:12am
submitted

"Dishwasher not draining, standing water"

6:12am
triaged

appliance · routine · owner responsibility

6:12am
vendor matched

Ace Appliance · 94% completion, 38 jobs

6:13am
approval needed

Est. $610 is over your $500 limit for this trade, set in Business Memory

7:41am
dispatched

Approved by you · vendor emailed

Every step, with the reason

Not "the AI handled it". The trade it picked, the vendor it chose and why, the rule that made it stop and ask you. If it gets something wrong you can see exactly where.

It stops where you tell it to

Approval limits, quiet hours, preferred vendors, per trade or per unit. The AI reads your rules as facts, it never writes its own. It can suggest raising a limit. It can't raise one.

A real person sets you up

You'll deal with the people who built this, not a support tier. That's a genuine advantage of being small, and it lasts exactly as long as we stay small.

The problem

Maintenance coordination doesn't scale by hiring

Every property management software tracks the work. Almost none of them actually do it.

Every request needs a human to triage it

Someone reads the message, figures out what trade it needs, and calls a vendor, every single time, for every single unit.

Vendor selection is a guess, not a decision

Whoever picked up the phone first gets the job. Nobody's tracking who's actually reliable, fast, or fairly priced.

More units means more headcount

Growing your portfolio has meant growing your ops staff at nearly the same rate. That's the ceiling TraxKey AI removes.

How it works

Four steps. Zero manual triage.

01

Resident reports it

Their own link, no app to download, no account to create. Works for a long-term tenant or a weekend guest.

02

AI diagnoses it

Reads the raw description, classifies the trade, urgency, and whether it's normal wear or tenant-caused.

03

Best vendor gets picked

Ranked by real completion rate, rating, and cost, not who answered the phone first.

04

Dispatched, or held for you

Under your cost threshold, it goes out automatically. Over it, or an unproven vendor, it waits for one click from you.

Earning autonomy, one job at a time

TraxKey AI doesn't ask you to trust a black box

Every decision is logged. Every dollar amount over your limit waits for a human. Nothing dispatches on a guess.

1

Diagnose

Live

"Kitchen sink leaking under the cabinet" → plumbing, urgent, cause unclear.

2

Match a vendor

Live

Ranked by real completion rate, rating, and average cost, plain math over real history, not a guess.

3

Dispatch, or wait for you

Live

Within your cost threshold and a vendor with a real track record: goes out on its own. Anything else pauses for one click.

4

Vendor is notified

Live

Job details, location, and urgency, sent the moment it dispatches.

5

Vendor closes it out

Coming soon

A real vendor portal to mark jobs done from their own phone, next on the roadmap.

Four of five steps are live today. The last one is next, not a promise for someday.

Why TraxKey AI

Other tools tell you about the problem. TraxKey AI closes it.

AI leasing assistants and maintenance-triage tools stop at a conversation. They route a ticket and leave the rest to a human. TraxKey AI executes the loop, diagnose, match, dispatch, notify, one continuous action, not a chat window.

Capability Traditional PM software AI chat/triage tools TraxKey AI
Maintenance ticketing
AI reads the tenant's description
Actually picks and dispatches a vendor ✗ still a human step
Vendor ranked by real performance data
Cost-based human approval gate
Works for short-term rental guests too Rare Rare

Short-term rentals

Guests get the same link tenants do

A short-term rental guest is just a resident with a check-in and check-out date. Same reporting link, same AI diagnosis, same vendor dispatch, no separate system to run for your STR units.

  • One dashboard for long-term units and short-term rentals side by side
  • A guest's link works for the length of their stay, no login to create
  • Calendar sync catches same-day turnarounds and flags a unit that isn't ready before the next guest arrives
See everything TraxKey does for short-term rentals →

Example

Guest, check-in Aug 14 → check-out Aug 18

"AC isn't cooling, it's 95 degrees outside"

Diagnosed: HVAC, emergency

Matched vendor

Cool Air HVAC — 4.7★, 97% completion

Pricing

Sized for the small operator, not the enterprise

Built for 5–150 units, long-term, short-term, or both. Simple tiers by unit count, no per-seat tax on your team.

Free · 1 unit

$0

1 unit or house

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  • The real AI Maintenance Coordinator
  • Resident invite links
  • Vendor dispatch notifications

Starter · 2–10 units

$99/mo

Up to 10 units

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  • Everything in Free
  • Full vendor scorecard
  • Short-term rental guests
Most common

Growth · 11–50 units

$249/mo

Up to 50 units

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  • Everything in Starter
  • Mixed portfolio, long-term + STR side by side

Pro · 51–150 units

$549/mo

Up to 150 units

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  • Everything in Growth
  • Priority support

Running both? Compare it to what you pay now.

A mixed operator today pays for an STR platform and a property management system, plus a maintenance tool on top. TraxKey is one subscription covering both sides. That's the comparison worth doing, not our price against any single one of them.

More than 150 units? We're built for smaller portfolios right now, reach out and we'll be honest about whether we're a fit yet.

Every morning

It tells you what actually needs you

Not a dashboard to interpret. A short read on what's urgent, what's handled, and what's waiting on a decision.

TraxKey AI

Sample briefing. Yours is built from your own properties, vendors, and calendar.

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